Spectrum guide not working. If you are not able to get all the local tv channels on your phone, disable the parental control feature. e. Nov 22, 2022 · The time won’t be more than 20 minutes for the guide to show all your channel info. what is the problem Nov 4, 2023 · Visit a Spectrum Store. I've never found a fix except to wait it out. always worked with bally. com Troubleshooting We would like to show you a description here but the site won’t allow us. Take your non-working remote to a nearby Spectrum store. Click on the Sign Out option. For the best experience with the Spectrum TV channel, use a third-generation or above Roku device. Your WiFi could struggle to establish a connection and this could be due to a power outage or a maintenance problem at their end. Spectrum Chromecast not working is a common issue and can be frustrating, but it is usually easily fixable by following these steps. Nov 21, 2022 · Learn the possible causes and solutions for the Spectrum TV guide error that prevents you from seeing the program listings. If you’re having trouble getting your Spectrum TV guide to work on a remote device, there are several possible solutions. This will display the full-screen guide view together with all program listings, including channel information. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (if you do not see a Power submenu, skip to the next Credit: www. Nov 22, 2020 · I've added the Spectrum app to my Roku. This would seem to indicate that the router/wifi is conveying the data and The Spectrum Guide may not be working properly due to the STBA-3101 issue, which requires troubleshooting and resolution. TV and connection are all fine, but my guide doesn’t display program information. You’ll need to allow 24 to 72 hours for your new username to work with the Spectrum TV app or on SpectrumTV. If I can provide more info If you’re new to Spectrum, you need to create a Spectrum username to sign in to the Spectrum TV app or Spectrum. Mar 2, 2024 · Are you facing issues with your Spectrum cable box not working properly? It can be frustrating when you’re unable to access your favorite channels or experience disruptions in your TV service. Aug 24, 2018 · Spectrum Phone Not Working. If your Wi-Fi is on and has a strong signal, and you’re in range of your Wi-Fi equipment, it might not be a problem with your modem or router. When I select this app and display the Spectrum channel guide, it only displays the shows currently playing. Spectrum users unable to access DVR content as channel guide is not working or down. In this guide, we will provide you with simple troubleshooting techniques to fix guide issues and ensure you can enjoy your favorite shows without any . Sep 23, 2024 · When my Spectrum internet begins to glitch or even fully crash during an important work call, I start banging my screen, panic-mouthing “Please help me!” to my partner, googling “Spectrum internet not working” on my phone, trying not to cry, and generally melting down in a sweaty panic. He exchanged the devices, still no Spectrum TV App. Mar 18, 2024 · I use Spectrum Internet and tried all of the above suggestions except Spectrum PW change, to no avail. Mar 21, 2024 · If you have a Spectrum remote and you’re figuring out how to set it up with your TV, we have you covered right here. Spectrum Chromecast Not Working: Troubleshooting Guide Spectrum Chromecast not working can be resolved by checking your internet connection and restarting both the Chromecast device and your router. Jul 2, 2023 · Hi @TJPB,. As a result, any temporary bugs and glitches will be solved during this process. It is not that hard as it sounds; just go through your Spectrum remote setup instructions. Here are some steps to troubleshoot the network problems that could be causing the issue with Spectrum Guide. First, make sure that you are connected to the internet and that your modem is powered on. This will help your Spectrum channels load afresh. Dec 11, 2023 · hi /Lyn_T, some new info: 1) if I select Home on the Xumo remote and move down and select Guide, all Spectrum tv listings show with complete info, 2) however, if I enter the Spectrum Tv app directly and bring up the guide, It still shows chunks of “info unavailable”. May 11, 2021 · I was able to locate your account using the email address you had signed up with and currently the Cable box / Guide type that is being used on it is not able to be managed via the Spectrum TV app. Guide Display Adjust the Guide aspect ratio for Standard Definition (4:3) or High Definition (16:9) Mini Guide Position Adjust where your Mini Guide displays on the screen. If the desired remote is unavailable, they can make arrangements to order it for you. Unavailable local channels is another common Spectrum TV app not working issue that you are likely to experience. Press the Home button on the remote to go to the home screen. A warm welcome here in the Roku Community! We understand you're having a problem with the Spectrum channel. When Spectrum Guide is not working, it can be a frustrating experience. You can learn a lot more about how to troubleshoot specific remotes by visiting Spectrum’s remote programming page. Reach out to Spectrum customer support to request a remote Nov 21, 2022 · For Spectrum Guide and Troubleshooting Issues, follow the steps below; On your remote control, Press Menu. Contact Spectrum for Remote Delivery. If you’re experiencing issues with your Spectrum cable not working on TV, don’t worry! One of the troubleshooting methods you can try is refreshing your Spectrum cable box online. Now, Spectrum remotes are usually compatible with most brands, but we still encourage you to check compatibility just to be sure. Spectrum TV app is not showing local channels. Press the Back button on the remote to open the Spectrum TV App menu. Click on the “Services” tab and select “TV“. Sign in to your account using your “Username” and “Password“. They had to back offtemporarily. Press the Home key on your Roku remote to exit the Spectrum channel. The service is not working on your device because: The platform has lots of traffic; The content you are watching has expired; Your area is experiencing an outage; The above are some of the many reasons that are causing Spectrum On Demand not to Aug 6, 2023 · Why is my Spectrum TV app not working smoothly? There are several reasons why the Spectrum TV app may not be working smoothly, including outdated software, system glitches, or slow internet. The Spectrum Guide is a digital program guide offered by Spectrum, assisting users in navigating through their cable TV channels and content. Why Spectrum On Demand is not working. You should still be able to set recordings using the Guide on the Spectrum TV app though the Manage DVR section / feature of the app will not work Apr 30, 2023 · This concludes the troubleshooting guide that you can follow to solve the Spectrum cable box remote not working at all. We used troubleshooting over the phone, had a tech come to the house. Method 1- Changing Batteries in Remote @cam_0008 @Ask_Spectrum i’m trying to watch the pistons game on fanduel sports network and it isn’t working while im logged in through my spectrum login. Initial Checks For Spectrum Guide Hurdles. When your Spectrum Guide isn’t working as expected, it can be frustrating, but performing some initial checks can help pinpoint the issue and get you back to enjoying your favorite shows. Please follow the steps below: If you are experiencing problems with your Spectrum receiver not working properly, specifically issues with the guide, don’t worry – there are steps you can take to resolve the problem. 2. Apr 15, 2023 · Spectrum got so bad, I reported them and busted them to the FCC. Oct 16, 2023 · Everything works except the Spectrum TV App. and try to fix their (Spectrum) app. com . The guide does not display future shows (i. We're delighted to help you. Feb 28, 2023 · However, currently multiple Spectrum users are facing an issue where they are unable to access their DVR content as channel guide is not working or down. This started happening in April. The Spectrum TV channel will not work internationally. Now you can check for channels again to see if the issue with your Spectrum cable not working on your TV has been resolved. Clicking on “Services” and selecting “TV” Jul 12, 2022 · How to Fix spectrum remote guide button not working. It was working OK on Monday. There was a change made in the Kansas City, MISSOURI area that caused the guide to go out. The Spectrum remote input button is flashing continuously. Most of the time, the issues with remotes are minor and can be solved easily. If you have issues pairing the Spectrum remote control with the device. Select OK on the confirmation box. Spectrum Guide Not Working: Common Issues And Fixes If you are experiencing issues with your Spectrum Guide, you are not alone. Follow the steps to disconnect the power cord, check the remote control, restart the receiver, update the app, and more. Replacement remotes are free from Spectrum when you turn in the non-working one. In some cases, removing the affected channel and then reinstalling it helps. It is NOT your Apple TV or your TV, or Samsung. Aug 18, 2022 · This method only applies to users who have downloaded the Spectrum application on their Android or iOS Mobiles. Jan 17, 2024 · Troubleshoot Spectrum Internet, TV and more with our step-by-step Spectrum Troubleshooting Guide. Ensure your cable box and router are positioned where WiFi and cable signals have clear paths . We have put together a guide on how to sync your Spectrum remote with a TV or other devices. With the arrow keys’ help, scroll down to account overview, and then select Select/OK. Spectrum not working? Call for the Best Cable, Phone and Internet Deals: 855-349-9328 May 19, 2024 · With the Spectrum package, you can download the Spectrum app and stream it on your phone. I am in the Kansas City area. There is a delay in the response from the Spectrum cable box. That can be completely disheartening, My Spectrum Guide may not be working for a variety of reasons. Even their techs told me they were not a STREAMING company like Netflix, et all. it is Spectrum's app that is abysmal. If your remote isn’t working, reach out to Spectrum and get a new one. Jul 15, 2024 · However, If you have spectrum wifi, you might be wondering how to fix it if it stops working. We are able to use the other apps on Xumo - just not Spectrum. It’s important to note that Spectrum also offers online streaming options where you can watch some channels without needing a set-top box or even having access to standard Dec 5, 2023 · That's not what we aim for. In rare cases, you might want to get a replacement remote right away. The same thing happens if I am viewing my local ABC, NBC CW etc. Mar 6, 2024 · To do this, simply go to Settings on your Spectrum TV App, select “Parental Controls” and switch off controls or modify the filters. Many users encounter problems such as the guide displaying a “To Be Announced” message, freezing or becoming unresponsive, or showing incorrect program information. How do I see all the channels on my Spectrum Guide? On your remote control, press the GUIDE button. You should also perform a reboot on your devices to establish connections well. Jan 2, 2023 · If the remote still isn’t working, you may need a replacement. Amongst others. Mar 6, 2024 · This will help to reset the Spectrum guide, while at the same time, allowing the receiver to update its software and firmware. Mar 6, 2024 · Several factors can explain why On Demand is not working. Very frustrating. The video provides a complete guide on how to fix the Spectrum TV guide not working issue. There are two ways to go about this. After that, you should be able to access all of your channels once more! Spectrum Guide Not Working on Remote . Spectrum TV is not compatible with first-generation Roku devices. Everyone has been nice - but no one is able to figure out why our Spectrum TV App will not work. For users with a Spectrum home phone, there are also times when it does not work. TV. All Spectrum remotes come with these instructions; follow through the given steps to check the programming code. Anyone have a fix? This video contains: Spectrum guide troubleshooting Spectrum guide not loading Spectrum guide issues Spectrum guide menu not showing Spectrum guide not responding Spectrum May 28, 2024 · Is anyone else having trouble with the Xumo guide slow to open/slow to move up or down the list? I literally have to unplug and plug back in the cables to the box at least once a day, sometimes more. " Then a dialog says "Guide unavailable" and a smaller more limited version of the guide appears. Unlock your phone and click on the “My Spectrum” app. All the channels say “unavailable” where the title of the program usually is. , the next hour or two) for the stations available on Spectrum. Problems With WiFi Working On Spectrum Mar 26, 2024 · If the remote keys do not work properly. One of the common reasons for this could be network-related issues. Finally a few minutes ago I did a live Support “Chat” with Lisa at Spectrum who rebooted my Spectrum cable receiver (used on a different TV) from her end, which initially seemed not to help. Select the Spectrum TV App and open it. May 9, 2024 · Be sure you’re using the correct remote (especially if you have multiple Spectrum receivers in your house). Apr 23, 2024 · When I try to bring up the TV Guide, a dialog box pops up and says: "Please wait while your New Charter Spectrum TV Guide is loading. May 26, 2024 · SEE ALSO: Fix: Spectrum app is not working on Samsung TV Check all cables running to and from the equipment for any damage or loose connections that could disrupt signals. I am using the Spectrum app and as an example if I am viewing my local CBS channel and then select the guide, it will show the guide highlighted at channel 1950 which is the last music channel. The same is Nov 4, 2022 · Here’s how to re-log into your Spectrum account. Exchange it for a new one, provided they have a compatible remote in stock. Source: Spectrum TV App and SpectrumTV. Apr 17, 2024 · Just to clarify I have the guide listed by Network Name. Now, go back to the Home screen and open the Spectrum TV Sep 15, 2023 · Reprogramming your Spectrum Remote usually fixes it when your Spectrum Remote is Not Working. Many times if the home phone stops working it is tied to the Internet being down, but Once plugged in again, wait a few minutes for your Spectrum Guide to refresh its settings. Jul 11, 2020 · You leave everything as it is-If your box is working OK and other buttons on the remote light up when keys are pressed the remote is working fine, and Page Up/Down is not offered on World Box with Spectrum Guide #3 is my personal recommendation because you never know the condition or type of box you are going to get in an exchange. Whatever the issue, if you are looking for a fix, you are in the right place. Spectrum TV platform recently received an update. retireguide. The Mini Guide is a small portion of the Standard Guide that includes the program that you are currently viewing and surrounding channels Mar 16, 2021 · If you’re new to Spectrum, you need to create a Spectrum username to sign in to the Spectrum TV app or Spectrum. Refreshing The Spectrum Cable Box Online. com. If none of these steps fixes your Spectrum remote issue, then you may need to dive a bit deeper. Is there a setting to adjust this so it Dec 20, 2022 · Why is my Spectrum internet not working? It might be cliché, but the best way to restore your Spectrum internet service is to turn your equipment off and back on again. To ensure the process is successful, restart your device before adding the channel back in. It DOES NOT WORK. To troubleshoot the issue, try restarting your device and checking your internet connection. General Troubleshooting Restart the Channel. Jun 17, 2024 · Troubleshooting common Spectrum TV and My Spectrum app issues on any device Imagine this: you've turned on your TV and nothing is loading or everything is constantly buffering in the Spectrum TV app. In this article, we will help you troubleshoot and fix common problems with your Spectrum cable box so you can enjoy uninterrupted entertainment. If that doesn’t solve the issue, check if there are any network outages in your area by contacting your local customer service number or using an online outage map. In the event that the guide button on your Spectrum remote is not functioning properly, there are a few straightforward methods that you can do to have it operational once more. If all else fails, contact Spectrum customer service for assistance as they can run tests remotely to diagnose what’s causing your channel guide not to work properly. This person that I'm replying to is stating their guide was out and the timeframe aligns with when that change was made. Contact Spectrum for a Replacement. kyhi auwfk abjfnl the ontgomc jcffu tphx vjzq bjerh wjiwtz